The survival of a wireless MVNO without growth across multiple verticals is almost impossible in current competitive times. Due to its limited customer base, an MVNO has to focus on exploiting its resources to the max, if it wants to increase its revenue.
But it can only be done, if it has access to a telecom support platform that handles the complex billing and provisioning of services.The
Need for Real Time Charging and Flawless Operation Support System
B/OSS
and real time
charging are two of the most critical functions in today’s telecom
operations. A MVNO
mobile operator has to perform these functions flawlessly, if it wants
to achieve the desired results.
The
requirements of an MVNO with respect to Operation
Support System and billing can be broken down into:
Comprehensive
centralized charging platform for billing all types of services
Prepaid,
postpaid, IoT, IPTV, VAS and other popular telecom services need to be charged
and rated at a single platform. A convergent Online charging System (OCS) is an
essential requirement of modern-day MVNOs. A 3GPP compliant OCS enforces credit
limits flawlessly and prevents revenue leakage. It makes it possible for MVNOs
to send itemized bills to the customers, so they can view every usage charge
clearly. This process of sending bills for different services in a single
invoice is called convergent billing and it is crucial for the success of
telcos in the current times.
Faster
provisioning of service, point of sales and self-care
When
it comes to leaving a mark on subscribers, an MVNO has to provide them
world-class services. With a cutting-edge MVNO
mobile platform like
Telgoo5, you can provision services quickly from the inventory, sell them
conveniently via an easily managed point of sale and at the same time provide
every one of your customer a unique login for self-care service.
Integration
with pre-established services
An
MVNO might struggle to link up with partners and manage various relationships,
all on its own. But with an intuitive wireless
MVNO platform like
Telgoo5, they can access pre-established partnerships. E.g. they can launch
APIs to access services of new payment gateways or the services of a shipping
vendor. Not only that, for an MVNO in the US, it is possible to access the NLAD
database and an already-existing subscriber base in the country.
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