Telecom billing is often a controversial topic. Many telcos, especially small-scale players in the industry had to shut down due to inaccurate billing. So, if you are a present-day telecom operator like an MVNO, then you simply cannot afford to let that happen. Hence, it is imperative that you employ the best billing support systems and strengthen your relationship with your customers.
Lay a
Strong Foundation with Well-Rounded Telecom Billing Solutions
Nowadays,
you can improve your telecom billing by accessing a pre-established platform.
The trick is to find an expert telecom
billing solutions and B/OSS provider. A multi-dimensional telecom
billing software can help you in:
Perform
completely convergent billing
Access the services of a proven telecom support provider and you are likely to access a real-time charging platform. Mostly, real-time charging is implemented via an Online Charging System (OCS) that charges each and every telecom service based on the number of events and the length of the session. As all the services are charged and rated at a single point, it is easy to create completely bifurcated and itemized bills. If your MVNO is employing an OCS, then you can create more transparency in billing and inspire customer trust.
Complete
revenue assurance and taxation
There are
many elements of modern-day telecom billing operations that make it more
complex than ever. Interconnect partnerships (with roaming partners), revenue
settlements, reconciliations, taxations, discounts and other billing actions
are part and parcel of a present-day MVNO operation. All these functions need
to be performed systematically and accurately, for an MVNO to succeed.
Abstraction
via an intuitive and simple platform
Most
virtual telecom operators i.e. MVNOs are not very technically sound. As they
need to transform their complex marketing strategies into interesting service
bundles quickly, they need a simple yet effective platform. Therefore, it is
vital that they access proven billing
support systems. E.g. Telgoo5 provides a wonderful platform for MVNOs
that hides technicalities from the view of a telecom newbie and allows him to
create interesting service packages without a lot of effort.
Monetization
of future services
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